Shipping policy

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Frequently Asked Questions

Golden Hour Home Deco is a curated online home décor store specializing in luxury, modern, and gold-accented pieces designed to elevate your space. We partner with trusted global suppliers to bring you beautiful, high-quality items shipped directly to your door.

We offer returns within 30 days of delivery for eligible items. To start a return, please contact us with your order number and photos of the item.
Note: Certain items such as custom, clearance, or hygiene-related décor products may not be eligible for return.

We only replace items if they are defective or damaged. If you wish to exchange for another product, you’ll need to process a return and place a new order.

Please contact us within 48 hours of delivery with clear photos of the damaged item and packaging. We’ll work with our supplier to send a replacement or issue a refund.

Standard shipping times are typically 7–21 business days, depending on your location. Some items may arrive sooner, while others may take longer during high-demand periods. Yes, we ship to most countries worldwide. International shipping times vary by location.

We currently operate exclusively online to keep our costs low and pass the savings directly to our customers.

Orders are automatically sent to our suppliers for processing within hours of purchase. If you need to make changes or cancel, please contact us immediately at [your support email]. Once processing begins, cancellations or modifications may not be possible.

Yes. Once your order ships, you’ll receive a tracking number by email. Please note that tracking updates may take a few days to appear.

To ensure the fastest delivery, some items may ship separately depending on the supplier or warehouse location.

We aim to work with suppliers who use sustainable materials and minimal packaging whenever possible. Our catalog includes both artisanal and factory-produced items. Each product listing specifies materials and production details where available.

Yes! Join our email list or follow us on social media for exclusive discounts, holiday sales, and new collection drops.

We accept major credit/debit cards (Visa, MasterCard, American Express, Discover), PayPal, Apple Pay, and Google Pay.

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Shipping policy

Frequently Asked Questions

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